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LinQ Power is committed to safeguarding your privacy. Please read the following privacy statement to understand how your personal information will be treated when you use or register on the LinQ Power website, speak to a member of our team, visit our office or otherwise interact with LinQ Power.
This privacy statement applies to all subsidiary companies, including LINQ Power. Please refer to the privacy statements on these websites to learn more.
Depending on how you deal with LinQ Power, your interactions with us and the permissions you give us, we will use your personal information for the following purposes:
We rely on the following legal bases, under data protection law, to process your personal information:
LinQ Power needs to share information with certain selected third parties in order to operate our business:
LinQ Power may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of LinQ Power, our customers, employees or the public, or where we are otherwise legally permitted to do so.
The CCL Energy Group works across many countries as a result, your personal information may be processed in countries outside of Europe, including countries where you may have fewer legal rights in respect of your information than you do under local law. We will take all of the relevant steps to ensure your information remains private.
Where we no longer have a need to keep your information, it will be removed from our system however a record will be held to ensure we don’t send you future correspondence.
LinQ Power always aim to deliver the highest level of service and security to our customers on and offline and all of our communication is specifically designed with security in mind. In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use the following security methods:
Unless you opted-out during your account registration and purchase, LinQ Power may send you emails, call or text you regarding LinQ Power products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.
It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and/or your company, for example from your order history, your previous searches and browsing history.
If you no longer want to hear from us, at any time you can:
You may also see adverts for LinQ Power on third party websites, including on social media. These adverts may be tailored to you using cookies (which track your web activity, to enable us to serve adverts to customers who have visited LinQ Power websites). Where you see an ad on social media, this may because we have engaged the social network to show adverts to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third-party websites.
Live Supporti system whether it's an offline message or active message with a company representative, you fully understand and agree that LinQ Power will collect and use this data to fulfil you the (customer) or (website guest's) request. Live Supporti is a third party software used on the front display of our website. Data is captured to effectively communicate between LinQ Power and you (website guest) or (customer) and the data is transmitted in a trustworthy and secure environment. Live Supporti is fully GDPR compliant. Please refer here to find out how Live Supporti operates in accordance with GDPR https://livesupporti.com/privacy
Live Supporti does not share any of its client's data, with any third party company. Data in the Live Supporti software is held and deleted every 14 days, this implies that data is held on a temporary basis.
You can view and edit your Personal Profile information at any time by clicking on the 'My Profile -Update Details' section in My Account, which you can access anytime through the link in the navigation bar.
If you have forgotten your password, or have any other problems accessing your LinQ Power Online account, please contact email@example.com
What are cookies?We put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Cookies are used to:
Why do we have a cookies banner appearing on our website?
We may change this privacy statement from time to time in order to reflect changes in the law, regulatory guidance or our data privacy practices in compliance with the law. When this happens and where required by law, we will provide you with a new or an updated notice detailing how the use of your personal information is changing and, if necessary, obtain your consent for the further processing.
We use Google Analytics 4 and Bing Webmaster to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Our Analytics integration stores information about:
We do not collect or store your personal information (e.g. your name or address), so this information can't be used to identify who you are.
Where our website provides facilities for electronic payments, the data collected through these pages are securely encrypted for your protection. You can check this in the address bar by ensuring that the address starts with 'https'. You can also use your browser to check the security certificate on any payment page.
Content contained in or linked to our website is the property of the respective data owners and includes information which may be subject to Copyright. You can copy information that does not have a copyright notice, e.g. application forms. Read our policy on the re-use of public sector information.
Date: June 2023
WE MAY COLLECT THE FOLLOWING INFORMATION:
For the exhaustive list of cookies, we collect see the List of cookies we collect section.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Where relevant, such as electronic forms or live chat, All personal information entered is over an SSL connection (Encryption) and therefore secure.
We offer the service for anyone to login or register through the LinQ Power website with the use of an application called social login. This means users can use their existing Facebook, Amazon and Google accounts to access all areas of the LinQ Power website. This also is a necessity so the site functions correctly when purchasing goods through the LinQ Power website.
LinQ Power does not provide your data to any third party. We also ensure that all digital transmissions between services such as Facebook, Google or Amazon (through an API) is as secure as can and rely solely on the security from Shopify, Facebook, Google and Amazon to ensure your data is safe, we LinQ Power do not take any responsibility for any data breaches from these services if it were to happen, as we do not own or maintain the security of these services.
By using Social login (Login to LinQ power website) through another service (Facebook, Google and Amazon) you agree that LinQ Power do not take any responsibility for these providers (as they are not affiliated with us) on how the data is processed, this is down to the Social login company and either Facebook / Google or Amazon.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows displaying pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
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